Patient Story
Heather: Feeling like herself again from 10 years ago
Summary
Heather moved from New Hampshire to Maine in early 2025 and used the transition as an opportunity to leave the traditional health insurance system entirely after it doubled in cost. She found Med Matrix through social media while searching for patient-centered functional medicine. Three months in, she is working on weight management and menopausal symptoms, sleeping better, and feeling more like herself from 10 years ago. She particularly values being a participant in her own health rather than a passive recipient of care.
Before Med Matrix
- Weight management struggles
- Menopausal symptoms
- Repeated frustration leaving PCP appointments with no answers
- Tried conventional weight loss programs (cognitive behavioral therapy approach, telehealth weight loss program) without adequate support
- PCP could not order more thorough labs due to health insurance system constraints (not lack of willingness)
- Health insurance through the marketplace nearly doubled when moving to Maine
Results
- Sleeping better
- Weight loss in progress (happy with progress at 3 months)
- Menopausal symptoms improving
- Greater mental clarity
- Feeling more like herself from 10 years ago
- More confident; feels she took control of a broken system
- Excited to be a participant in her own healthcare
- No longer coming home frustrated after every appointment
Key Quotes
“I would say that I'm more excited to be a participant in my own health. That would probably be the biggest thing.”
“Confidence, I would say. Knowing that I took control, that I decided that the system was broke and I was going to try something different.”
“Every time I would come home from my PCP, I was just always really frustrated. Relieved, I would say, is how those close to me would describe the difference.”
“Feeling more clarity. Just a little bit more like myself 10 years ago.”
Treatments
Conditions
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