They Give You Hope

Summary

Annette came to Med Matrix because she couldn't get answers from her traditional medical office. She had years of vague symptoms that kept getting worse, and when she wanted certain tests done, that office told her to find someone on her own to do that. She found the clinic on Facebook. Her provider spent a lot of time going over her lab work with her. She says her labs showed some abnormalities, and they are now working to figure them out. There's a plan, she says, and the thing she values most about coming here is that they give you hope.

Before Med Matrix

  • Couldn't get any answers from her traditional medical office
  • A lot of vague symptoms over the years that kept getting worse as time went on
  • Joint pain, muscle pain, a lot of brain fog and fatigue, which she calls the big ones
  • Wanted certain tests done, and says her medical office wasn't very helpful and pretty much told her to find somebody on her own to do that
  • Used to doctors who keep the conversation minimal and aren't very aggressive about finding answers, and expected the same here
  • Says her experience elsewhere was that doctors might do some lab work and then say she was fine, with no plan
  • Had tried acupuncture, saunas and red light therapy, which she loves, but they weren't helping
  • Felt frustrated and was looking for help

Results

  • Says she now has a plan, where often there isn't one
  • Her lab work showed some abnormalities, and she and her provider are working to figure them out
  • Could tell the whole years-long story and list every symptom without feeling like a hypochondriac or like she was overreacting
  • Says the team, from walking in the door to labs to her provider and his assistants, has been really great
  • Calls the most beneficial thing about coming here that they give you hope
  • Says so far it has been well worth the money

Key Quotes

“I think I came here like probably a lot of other patients do, because I couldn't get any answers from my traditional medical office.”

“Lots of times there isn't a plan when you go to the doctors. They might do some lab work and then they'll say, oh no, you're fine. Here there is a plan.”

“I think the most beneficial thing about coming here is they give you hope.”

“I would say give it a try because you're going to spend some money to do it, but so far it's been well worth the money.”

Treatments

Discovery call with the patient success coordinator, where they asked lots of questions and let her talkLab work at Med MatrixInBody scan, her first oneFirst provider visit, where her provider spent a lot of time going over her labs and talking about what they could do to help her feel betterFollow-up on the labs, with a detailed conversation about what to do nextCommunication with the providers and the provider's assistant, and she says she hasn't had to wait more than a day to get a response from someoneHer first time seeing a functional medicine provider

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