Find True Relief from Your Chronic Illness at Med Matrix in Naples, ME

Med Matrix - Your Partner in Vitality

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Functional Medicine in Naples, ME

Have you ever been to a primary care doctor and wondered why they focus on treating symptoms instead of addressing the root cause of your illness? Rather than take a patient-centered approach to address questions like, "Why are you ill?" they prescribe medications that alleviate symptoms but don't do much to solve the underlying issue that's causing you to be sick.

When you have a cough, you're handed a cough suppressant. When you have high blood pressure or high cholesterol, you're prescribed a pill that masks the issue. The truth is that this approach only masks symptoms and can even make them exponentially worse. Medication never treats the root cause; your body's dysfunction isn't due to a deficiency of the medication you're taking.

That begs the question: Wouldn't you prefer to deal with the underlying cause of the problem making you feel bad? At Med Matrix, we take a functional approach to medicine instead of simply treating the symptoms our patients have.

We ask questions like:

  • Why is your body making more cholesterol?
  • Why are you obese?
  • Why is your blood pressure higher than ever before?
Functional Medicine Practice Naples, ME

Med Matrix: Taking a Functional Approach to Healthcare

At Med Matrix, we delve deep to uncover the fundamental reasons behind your persistent health issues, offering you a path to lasting relief. Our team consists of knowledgeable doctors and skilled functional medicine experts who create caring environments focused on patient needs. We prioritize a holistic healing approach that looks beyond symptom management and aims to uncover and solve the core causes of your conditions for sustained wellness.

Are you:

  • Fed up with prescription after prescription and the side effects that come with them?
  • Seeking clear answers to complex health issues?
  • Craving a proactive role in improving your health?
  • Looking for a supportive, compassionate healthcare team in Naples?

If you answered yes to any of the questions above or cannot get relief through conventional methods, functional medicine in Naples, ME, is for you.

What is Functional Medicine from Med Matrix?

The functional medicine model of care offers a patient-centered approach to managing chronic diseases. It aims to answer the question, "Why are you ill?" so that you can receive personalized and effective care tailored to your needs.

Functional medicine providers in Naples, like Med Matrix, take the time to listen to you and gather your medical history. This information helps us identify the root cause(s) of the illness, including triggers such as:

  • Poor Nutrition
  • Stress
  • Allergens
  • Toxins
  • Genetics
  • Microbiome (the bacteria living in and on your body)

Once we identify the triggers, we can create a customized plan that helps you lead a healthy life. Your plan will address various aspects of your life, including physical needs such as nutrition, exercise, and sleep, as well as mental and emotional stressors related to social, work, and community life.

 Functional Medicine Meal Plan Naples, ME

The Med Matrix Difference

 Functional Medicine Testing Naples, ME

At our functional health center, we provide a full spectrum of services and cutting-edge technologies to support your path to optimal health. Our team is skilled in a variety of practices including functional medicine, health coaching, hormone therapy, ozone therapy, and nutrition. Unlike some clinics that prioritize profits, we use diagnostic tools such as genetic testing and comprehensive laboratory evaluations to obtain a deeper understanding of your health conditions. In short, we take the time to get to know you, your body, your needs, and your goals. That way, we can provide the most effective, longest lasting care possible.

We also introduce innovative treatments and therapies like regenerative medicine, IV nutrient therapy, detoxification programs, PEMF mat, peptides, exosomes, and more. By integrating the most effective elements of conventional and functional medicine, we offer a comprehensive approach to health care that is tailored to you - not someone with a similar body type, age, and chronic illnesses.

Our Philosophy

Med Matrix was founded on the notion that patients deserve personalized, comprehensive care and unwavering commitment. Our philosophy also includes:

Above Beyond
Going Above & Beyond

Conventional medicine primarily aims to label diseases and prescribe medications for specific symptoms. At Med Matrix, we believe in a more holistic approach. Functional medicine - our chosen path - perceives the body as a harmonious. We view it as an interconnected system rather than a mere collection of isolated organs. In essence, we treat your entire system by delving into the root causes of your symptoms rather than trying to alleviate them on their own.

Working Together
Working Together

At Med Matrix, we consider patients to be more than visitors. We believe they're valued partners on the path to optimal health. Our cohesive team of seasoned physicians, devoted nurses, and expert nutritionists has an unwavering commitment to steering every patient towards health and happiness - a state we affectionately term "Health Actualization." Our functional medicine clinic is your comprehensive destination for wellbeing, and healing that propels you toward a life full of energy and vitality.

Advanced Testing
Advanced Testing

We seamlessly blend time-honored Western medical practices with cutting-edge functional medicine diagnostics conducted within our state-of-the-art, in-house laboratory. We understand that every patient has unique health needs and goals. Our diagnostic testing helps uncover the underlying issues you're dealing with so they can be addressed effectively. We do so through individualized treatment plans and custom treatments, not generalized care. Whether your path to wellness includes supplements, botanical medicines, prescription medications, therapeutic diets, detox regimens, or stress-reduction strategies, we're dedicated to your health.

Patients First
Patients First

Our core philosophy revolves around patient-centered care. Our practitioners take the time to listen, truly understand your unique story, and make you an integral part of the discovery process. We firmly believe that there's no one-size-fits-all solution in healthcare. That's why we're dedicated to delivering the highest quality functional medicine in Naples, ME. Our approach to Health Actualization isn't solely about the absence of disease; it's about fostering vitality and overall wellbeing. Together, let's collaborate to achieve your path to Health Actualization.

Functional Medicine Memberships from Med Matrix

Our functional medical memberships are designed to optimize your health and prevent diseases from interrupting your wellbeing. These 12-month memberships feature the following core components and timeline:

Advanced Testing.png

Advanced Testing

Our advanced diagnostic testing takes into account more than 100 biomarkers, which helps us identify and ultimately address the underlying problems causing you to be sick.

Functional Medicine

Functional MedicineReview

We'll set up a one-hour meeting where you'll meet with an IFM-certified provider. During this meeting, your provider will get a better sense of who you are and the goals you have for your body and overall wellness.

Healthcare Plan

Personalized Healthcare Plan

Your healthcare plan is customized to your body and your goals and can include guidance on lifestyle optimization, diet optimization, supplement optimization, and hormone optimization.

Quarterly Testing

Quarterly Testing and Review

Once a quarter, you'll meet with a health coach from Med Matrix who will check on you and where you're at with your health goals.

Other benefits of signing up for a functional medicine membership include IV vitamin credits, access to a professional health coach, and discounted pricing on stem cell therapy.

Top 6 Reasons to Consider Functional Medicine in Naples, ME

One of the most popular questions we get from new patients at Med Matrix is why they should even consider functional medical services over those at conventional medical centers. We get it - if you've only known the traditional side of medicine, exploring treatment from a functional medical doctor might seem unnecessary or uncomfortable. Before you retreat back into your comfort zone, take these points into consideration.

 Functional Medicine Consults Naples, ME

Comprehensive Treatment Options

Unlike conventional doctors, who must work in a narrow scope of treatment, functional medicine opens the doorway to a wealth of therapies and treatments. For instance, at Med Matrix, when a patient presents with symptoms of depression, we don't simply consider which prescription medication to prescribe.

We thoroughly assess omega-3 levels, vitamin D levels, hormones, thyroid imbalances, gut issues, and inflammatory markers. Our goal is to identify the root cause of your depression. We seek to understand WHY your depression is happening. Some common functional medicine treatment options can include the following:

  • Health Coaching
  • Lifestyle Changes
  • Diet Optimization
  • Holistic Treatments and Therapies
  • Hormone Balancing
  • IV Vitamin Therapy
  • Med Spa Services
  • Peptide Therapy
Healthcare-and-Wellness

Healthcare and Wellness Services Catered to You

Functional medicine recognizes that each person is unique, so their treatment should be personalized. We all have different genetics, upbringings, diets, stress levels, and backgrounds. As functional medicine providers, we aim to understand each patient's life story from birth and create a plan that is tailored to them. Common sense says that conversation could take some time, and you'd be correct. An initial consultation with a functional medicine provider from Med Matrix can last an hour or more. But that allows us to provide you with focused, one-on-one attention.

This approach is in stark contrast to an appointment with a primary care physician, which only lasts a few minutes and can make you feel like you're just a number. It's challenging to have a meaningful conversation and provide a comprehensive solution in such a short time. Doctors who practice functional medicine in Naples, ME, often see fewer patients per day, and for good reason - they're able to devote more time and energy to you, not processing transactions.

Education-that-Empowers

Education that Empowers

The primary objective of functional medicine is to equip and empower the patient to take charge of their health and enhance their quality of life. Since you can't visit a Med Matrix doctor every day, it's important that we continue your healing process using guidance provided by your functional medicine provider.

This guidance will cover important topics relating to your individual health, and may include protocols for optimizing your diet, lifestyle, exercise, stress, and supplements intake. We couple that guidance with advanced lab testing, condition diagnosis, and medication management. We understand that can be a lot to process in one or two meetings. As such, we may recommend health coaching and other services to help.

System-Based-Treatment-Protocols

System-Based Treatment Protocols

Functional medicine believes in treating the person, not just the disease or the symptoms. Most conventional medicine models prioritize prescription medications that match up to specific symptoms. In the world of functional medicine, that's a short-sided approach. Instead, providers at Med Matrix take a systems-based approach to care.

For instance, if you're concerned about enduring too much stress, we want to know that's due to inflammation, malfunctioning adrenals, G.I. problems, or something else entirely. To find out, we check the functionality of your kidneys, heart, gut, liver, thyroid, hormones, and even your vitamin D levels. The more we know, the better understanding we have of the systems we need to address.

functional-medicine-appointment

Uncover the Root Cause

Many people struggle to find answers to their medical conditions because they are passed around from doctor to specialist and back again. This happens frequently. Numerous patients have told us that they were informed, "it's all in your head" and "your labs look normal," despite experiencing severe symptoms indicating that something was wrong.

When you come to Med Matrix for a functional medicine appointment, it's almost like you're hiring a medical detective to uncover the root cause of your symptoms. Our doctors thrive on difficult cases and won't stop investigating until a solution is uncovered.

Preventative-medicine

Cost-Effective Treatment, Long-Lasting Results

Functional medicine goes by many names, such as integrative, holistic, personalized, and preventative. Preventative medicine is the most cost-effective form of healthcare. By preventing or slowing down diseases, you can save future healthcare costs that would have been incurred if a preventative approach wasn't taken.

For instance, let's consider Type II Diabetes. Patients who visit a functional medicine provider are proactive and start addressing blood sugar concerns well before conventional medicine does. Functional medicine providers monitor blood sugar levels even before they reach conventional pre-diabetes levels. When patients are informed and educated about diet and lifestyle before the onset of a disease, much better results are achieved in disease prevention. Once someone has a diagnosis or disease, it becomes more challenging and expensive to correct.

Essential Vitamins and Minerals for Maintaining Your Health

One of the major hallmarks of functional medicine in Naples, ME, is to stay healthy year-round by eating a healthy diet and exercising. While diet and exercise are crucial for wellness, many Americans don't get the necessary amounts of vitamins and nutrients in their diets. Whether you're working with a health coach or you're simply looking for diet tips, keep these important supplements in mind as you work towards a healthy life.

 Functional Medicine Treatment Center Naples, ME

Two words that send shivers down the spines of every man are "erectile dysfunction." Unfortunately, when your T levels are lower than they should be, this is one of the most common symptoms that men must endure. Being unable to get it up isn't just embarrassing - it can be downright depressing and lead to issues with mental health. It's a hard topic to discuss, but a personalized TRT plan from Med Matrix can help.

Natural sources of vitamin D include:

  • Sunlight
  • Fatty Fishes
  • Dairy Products
Functional Medicine Practice Naples, ME

Vitamin C, also known as ascorbic acid, is a crucial nutrient for supporting the immune system and overall health. In addition to its well-known role in preventing scurvy, vitamin C is essential for collagen synthesis, wound healing, and combating infections. It also acts as a powerful antioxidant, protecting cells from damage caused by free radicals. Including vitamin C-rich foods in your diet or taking supplements can help ensure that your body has an adequate supply of this vital nutrient.

Natural sources of vitamin C include:

  • Brussel Sprouts
  • Citrus Fruits
  • Cauliflower
  • Tomatoes
  • Cruciferous Veggies
 Functional Medicine Meal Plan Naples, ME

Anemia is a condition that affects millions of Americans, resulting from various factors including iron deficiency, which is one of the most common national deficiencies. Iron is crucial for maintaining healthy blood. It plays a key role in supporting the production of hemoglobin, a protein found in red blood cells that is responsible for carrying oxygen throughout the body.

Natural sources of iron include:

  • Seafood
  • Poultry
  • Meat
 Functional Medicine Testing Naples, ME

Functional Medicine in Naples, ME: A Root-Cause Focus from Med Matrix

As a catalyst in the evolution of healthcare, functional medicine adopts a holistic approach to promoting health and wellbeing. It delves into the underlying causes of diseases and aims to restore optimal bodily function through a personalized and patient-centric approach. This approach complements conventional medicine and serves as a crucial partner in the overall healthcare landscape.

If you're sick and tired of relying on traditional models that push pills and prescriptions down your throat, it's time to make a change. At Med Matrix, we look beyond symptom management. We're focused on being proactive, not reactive. Our doctors of functional medicine are trained and fully equipped to help you reimagine what it's like to live a happy, healthy life.

If you're ready to take the first step toward true wellbeing, we're here to help. Contact our office today to learn more about our comprehensive functional medicine program.

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Latest News in Naples, ME

“It was perfect for me”: Naples running back Shawn Simeon chooses Toledo over FSU, USF, Iowa

One of the area's most dynamic offensive players has found his future home.Shawn Simeon, a rising senior out of Naples, announced his commitment to Toledo Monday afternoon. The 3-star running back chose the Rockets over Florida State, South Florida, Iowa, and others."I think it all started with being consistent with our relationship," Simeon told the Naples Daily News. "The entire coaching staff has been talking to me since January when they recruited me. So when I took the visit, I enjoye...

One of the area's most dynamic offensive players has found his future home.

Shawn Simeon, a rising senior out of Naples, announced his commitment to Toledo Monday afternoon. The 3-star running back chose the Rockets over Florida State, South Florida, Iowa, and others.

"I think it all started with being consistent with our relationship," Simeon told the Naples Daily News. "The entire coaching staff has been talking to me since January when they recruited me. So when I took the visit, I enjoyed it a lot. They had a big portion of players from Florida and I had a great relationship with the players that weekend. Overall, it was perfect for me."

On his first time on a plane and without any family, Simeon was able to trust the school and feel at-home on his official visit.

"My older brother was supposed to go with me, but he got into a car accident on Thursday and I was supposed to leave on Friday," Simeon said. "So I had to go by myself, and that just shows you that I trust the school and that I felt comfortable... I was up there alone and they took me under their wing, and really just showed me the ins-and-outs and gave me details about the school.

“It just shows they're very genuine, and they really care for me. It's not fake."

Simeon led all of Southwest Florida with 2,040 rushing yards on 188 touches with 27 touchdowns in his first year as the full-time starter. His 10.9 yards per carry helped propel the Golden Eagles to a 10-3 record with a berth in the Class 3S-Region 4 Championship.

The All-Area first teamer also posted 387 yards and seven touchdowns in last year's Class 3S-Region 4 semifinal win over Port Charlotte, which marked a single-game rushing record for the Golden Eagles, as well as a state record for most touchdowns in a playoff game.

Simeon was Rick Martin's work horse last year in an offense that loves to run the ball. He eclipsed 150 rushing yards in seven games, and accounted for over half of Naples total yards on the ground last season.

"Overall, I like how the coach was teaching all the other players and developing them," Simeon said. "How he was running his drills, it kind of related to Naples... They honestly didn't really have to try [to make me feel comfortable]. They're just consistently talking to me every single day to the point where it felt like we're just best friends. So once I got there, I knew I was going to be comfortable."

Simeon is poised for another dominant season at the helm of the Golden Eagles' ground-and-pound offense, and he'll bolster a Toledo squad that appeared in back-to-back MAC Championships and has gone 20-8 in the last two years.

Love Me Two Times designer consignment store debuts in Naples

Although the new Love Me Two Times in North Naples shares its name with a popular song by The Doors, the designation comes from the idea that the local women’s boutique sells designer items on consignment, so they can be loved for the second time around.Love Me Two Times launched April 25 and had a grand opening party May 8 in a nearly 1,100-square-foot space at 7935 Airport-Pulling Road, Suite 111. Previously home to an interior designer and a local ice cream shop, the new store is two doors down from Parmesan Pete’s rest...

Although the new Love Me Two Times in North Naples shares its name with a popular song by The Doors, the designation comes from the idea that the local women’s boutique sells designer items on consignment, so they can be loved for the second time around.

Love Me Two Times launched April 25 and had a grand opening party May 8 in a nearly 1,100-square-foot space at 7935 Airport-Pulling Road, Suite 111. Previously home to an interior designer and a local ice cream shop, the new store is two doors down from Parmesan Pete’s restaurant in the Fountain Park retail center.

Proprietor Andrea Kaplan operated a similar women’s designer consignment shop by the same name in Baltimore for 12 years before relocating last year to Naples with her boyfriend, Nick Chirigos, a silent partner in the business.

“Nick knew he wanted to retire here. We checked it out. We fell in love with the area back in 2020, right during the pandemic, actually, Nick decided he was going to be retiring in a couple of years, and he did. He found this really great place here,” Kaplan said. “We checked out lots of different places like St. Petersburg and Sarasota, but we just fell in love with Naples.”

Of course, they found Naples to be beautiful and bougie, much like their target clientele.

“It’s the perfect fit,” Kaplan said. “The women here are elegant. They’re upscale. They know quality.”

Love Me Two Times specializes in luxury, designer and one-of-a-kind vintage clothing and accessories. Expect apparel and accessories from luxury brands, such as Chanel, Louis Vuitton and Prada available at bargain prices.

“These are coming from extremely high-end women that take good care of these pieces,” said Kaplan, noting that the store’s inventory is ever-changing as items are sold and new pieces arrive.

“You never know what’s going to come in and what people are going to bring,” she said. “It’s a little serendipitous. Sometimes you might have liked something from a year or two ago that was so hard to get, was rare, and then it comes into a consignment shop and it’s your chance to buy this item that you could have never had.”

An easy formula prices discount items sold in the store, Kaplan said.

“If an item is new with tags, and maybe it’s more current in season, it’s about a half of retail,” she said. “If an item is a little bit older, which is fine, it’s a third. But these are still brands that are extremely covetable. They’re really desirable. They might not be brand new, but they’re really collectible and people want them.”

The business is not capital-intensive because Kaplan sells the items on consignment, paying the owners of the items after they are sold in the shop. The sale price is split 50-50 between the store and the consignors.

“It’s a great concept,” she said. “The items are in my care and custody until they sell, and then which the money goes into the consignor’s account.”

When she started her first store 12 years ago, Kaplan said consignment wasn’t as hip and chic and mainstream as it is today.

“Now, everybody’s in on it, because it’s a great way to get things. It was much newer back then, but I loved the idea of it, so I did it,” she said. “It’s all about getting luxury for less because people want deals and the stuff is so expensive, and it was a way for women to be able to afford beautiful things they would want to buy, but maybe it was too expensive.”

“I just love fashion, and this was a way for me to sell the things I love,” she said. “I think it’s all about recycling and repurposing. It’s good for the environment. You’re breathing new life into items. You’re giving new life to items that otherwise maybe would be discarded or not thought of and it’s just a fun concept.”

Copyright 2024 Gulfshore Life Media, LLC All rights reserved. This material may not be published, broadcast, rewritten or redistributed without prior written consent.

Naples, Maine 4th of July Fireworks, Parade & Events 2024

If you spend your Independence Day weekend in Maine's Naples, you won't be disappointed. This town in Cumberland County offers a plethora of festivities, ranging from a traditional pancake breakfast, kids' games, and a craft fair to a parade and live entertainment. One can also visit nearby places, like Portland, Bridgton or New Gloucester to enjoy the wonderful celebrationNaples, Maine Fireworks (July, 2024)But the main occasion, the Naples 4th of July...

If you spend your Independence Day weekend in Maine's Naples, you won't be disappointed. This town in Cumberland County offers a plethora of festivities, ranging from a traditional pancake breakfast, kids' games, and a craft fair to a parade and live entertainment. One can also visit nearby places, like Portland, Bridgton or New Gloucester to enjoy the wonderful celebration

Naples, Maine Fireworks (July, 2024)

But the main occasion, the Naples 4th of July Fireworks, takes place at dusk at the popular tourist attraction of Naples Causeway. You can observe the show from multiple places along the gorgeous Long Lake Waterfront: on water, land, or from a restaurant—this choice is up to you. With many pre-shows around town, it's the perfect way to celebrate America's independence.

Portland 4th of July Fireworks and Events (July, 2024)

Located 32 miles (51 km) from Naples, Portland, Maine hosts a grand celebration during Independence Day. The town is one of the best places to celebrate the Fourth of July with the family. East End Park is a good choice to throw a blanket and organize an appetizing picnic. Various food trucks will indulge your taste buds in the Cutter Street lot. The culmination of the day will be a fireworks display at approximately 9:15 pm in the town park.

Bridgton, Maine 4th of July Fireworks (July, 2024)

A trip to Bridgton will take you even less time (12 miles (19 km) from Naples) but will give you a lot of positive emotions on Independence Day. The town of Bridgton hosts its annual July 3rd Crafts and Vendor Fair with a spectacular fireworks show. Visitors can spend the whole day walking through the Fair and buying original souvenirs and end the evening with fireworks at dusk.

Auburn, Maine Fireworks | The Liberty Festival (July, 2024)

The Liberty Festival is an Independence Day celebration along the banks of the Androscoggin River, where two communities (Auburn and Lewiston) rich in heritage work and celebrate together. Festivities usually kick off at 5 pm in Lewiston's Veterans Park and at 6 pm in Auburn's Great Falls Plaza. Be sure to explore the various vendors and live performances on both sides of the river. And don't miss the spectacular fireworks display at 9:30 pm. Auburn is located 27 miles (44 km) from Naples, so this short trip is worth it.

New Gloucester, Maine Fireworks and Parade (July 3, 2024)

Gloucester locals and guests have the annual opportunity to celebrate Independence Day by attending the Horribles Parade and a large traditional fireworks display over Gloucester Harbor. Also, the organizers entertain the audience every year with the Concert on the Boulevard, which takes place closer to the evening. New Gloucester is located 25 miles (40 km) from Naples, so don't delay your trip.

Gulfshore Playhouse presents warm romantic comedy “She Loves Me”

Meet Amalia and Georg, two perfumery clerks who aren’t quite the best of friends. Constantly bumping heads while on the job, the sparring coworkers can’t seem to find common ground. But little do they know the anonymous pen pals they have both been falling for just happen to be each other. Will love continue to blossom once their identities are revealed? There’s one way to find out — see the Gulfshore Playhouse production of “She Loves Me” playing March 24 to April 21.Directed by Gulfshore Playhouse...

Meet Amalia and Georg, two perfumery clerks who aren’t quite the best of friends. Constantly bumping heads while on the job, the sparring coworkers can’t seem to find common ground. But little do they know the anonymous pen pals they have both been falling for just happen to be each other. Will love continue to blossom once their identities are revealed? There’s one way to find out — see the Gulfshore Playhouse production of “She Loves Me” playing March 24 to April 21.

Directed by Gulfshore Playhouse CEO and Producing Artistic Director Kristen Coury, She Loves Me will be the perfect love letter to bid adieu to nearly two decades of performances at the Norris Center before moving into the Baker Theatre and Education Center in Fall 2024.

Considered by many to be one of the most charming musicals ever written, She Loves Me is a warm romantic comedy with an endearing innocence that has inspired many adaptations, including the beloved film, You’ve Got Mail.

Leading the cast as the anonymous pen pals are Lee Harrington as Amalia Balash and Ben Fankhauser as Georg Nowack. Fanhauser is best known for playing Davey in the original Broadway cast of Disney’s ‘Newsies,’ and Harrington most recently starred in ‘Mary Poppins’ at The Argyle Theatre in Long Island.

Featuring lyrics by Sheldon Harnick and music by Jerry Bock (Fiddler on the Roof), the She Loves Me score features classic songs including “Vanilla Ice Cream,” made famous by Barbara Cook in the original 1963 Broadway production. She Loves Me opens on March 23, (following previews on March 21 and 22) and will run through April 21. Tickets are now on sale at gulfshoreplayhouse.org.

The brash and egotistical shop salesman, Steven Kodaly, will be played by Daniel A. Lopez, who looks forward to returning to Gulfshore Playhouse after appearing last season in Camelot as Lancelot. Kodaly’s secret paramour, Ilona Ritter, will be played by Kate Marilley, coming straight from her role as Delia in Broadway’s first national tour of Beetlejuice.

Other of Kate’s Broadway credits include Flying Over Sunset, The Prom, My Fair Lady, and Broadway’s first national tour of Billy Elliott.

The gruff owner of the perfumery, Mr. Maraczek, will be performed by David Studwell (The Band’s Visit, First North American Tour and Applause!, NY City Center’s Encores). David Baida, (Broadway’s Tony-nominated On Your Feet) has been cast as the sympathetic co-worker Ladislav Sipos. Jack Mastrianni (A Christmas Story, Original Broadway Cast) will appear as the eager assistant Arpad Laszlo.

Don’t miss this musical that promises to leave audiences falling in love. Tickets are now on sale and start at $40. Discounted tickets are available for patrons under 35; Educators; Families composed of two adults and two children; Active military, veterans, first responders, and their immediate families. Tickets can be ordered online www.gulfshoreplayhouse.org or by phone, 239.261.PLAY.

Audience Engagement Dates:

Actor & Director Talkback: March 28, following the 7:30 p.m. performance

Pre-Show Discussions: Sunday, March 24 @ 2:15 p.m., Wednesday, March 27 @ 1:15 p.m., Wednesday, March 27 @ 6:45 p.m., Wednesday, April 17 @ 1:15 p.m., Wednesday, April 17 @ 6:45 p.m., and Sunday, April 21 @ 2:15 p.m.

ASL Interpreted Performance: April 20 at 2 p.m.

Gulfshore Playhouse new state-of-the-art Baker Theatre and Education Center is currently under construction and slated to open in Fall 2024. Located at the corner of Goodlette-Frank Road and 1st Avenue South, the gateway to downtown Naples, the facility will house a 350-seat mainstage theatre and a 125-seat studio space, in addition to numerous events, rehearsal, and educational spaces. Naming opportunities are still available.

For more information about Gulfshore Playhouse or its new facility, or to make a contribution, visit www.gulfshoreplayhouse.org or call 239-261-PLAY. ¦

My cruise line left me stranded in Naples — is this voucher the best they can do?

Judith Abramson’s western Mediterranean cruise on the Oceania Marina last April did not end well. After a sudden illness, the ship’s doctor decided she needed to go to the hospital, and she was unceremoniously disembarked in Naples, Italy, under less than ideal circumstances, she says.“I was put off the ship with no money, no ID and no one to help navigate the language,” she told me. “I was in the hospital for three days and not one person from the cruise line or the ship came to inquire about me...

Judith Abramson’s western Mediterranean cruise on the Oceania Marina last April did not end well. After a sudden illness, the ship’s doctor decided she needed to go to the hospital, and she was unceremoniously disembarked in Naples, Italy, under less than ideal circumstances, she says.

“I was put off the ship with no money, no ID and no one to help navigate the language,” she told me. “I was in the hospital for three days and not one person from the cruise line or the ship came to inquire about me or my problem.”

Worse, her travel companion was treated the same way

“Elaine was told that she had to pack up and leave the ship immediately. No one gave her any assistance in finding a hotel room. She had to make an overseas phone call to a family member who found accommodations at a nearby hotel,” says Abramson.

And the final insult, she adds, is that no one from Oceania bothered to contact her family to let them know she’d been hospitalized. This isn’t the first time that we’ve received complaints about Oceania.

“We feel that the least we are entitled to is a complete refund of our trip,” she told me. “Any help you can give us with this would certainly be appreciated.”

Can Oceania do that? In a word, yes. Check out its passenger ticket contract, the legal agreement between Abramson and the company.

We may, without liability for any refund, payment, compensation or credit of any kind, refuse to embark, or may disembark, confine to a stateroom, quarantine or limit the activities during the Cruise at any time or at any port any Guest who may be suffering from contagious or infectious disease or whose presence, or that of any accompanying child, in the opinion of the Carrier, the Master, or any doctor, may be detrimental to the comfort, enjoyment or safety of other persons, or who, in the Carrier’s or Master’s opinion, might create a risk of harm to himself/herself or any other person, or who may be excluded from landing at the destination by Immigration or other Governmental Authorities. In such cases, the Guest shall not be entitled to any refund of the Cruise Fare or CruiseTour Fare or any compensation whatsoever.

Gee, that’s a mouthful.

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My advocacy team and I suggested Abramson send a brief, polite email to Oceania. Describing her ordeal and making her best case for compensation. It responded with a lengthy explanation of why it did what it did. (Here’s our guide on resolving your consumer problem.)

Let’s hit the highlights.

Concerning your medical disembarkation, we hope you can appreciate that the doctor’s prime objective was ensuring your wellbeing, and getting you to a hospital facility that would be medically equipped to handle your circumstances, as quickly as possible.

While we do understand that you felt rushed, things must move very quickly in these situations, particularly when time is limited and the ship is scheduled to leave port shortly, and would be at sea for many hours thereafter.

As you may know, our ships have limited medical facilities, and to eliminate the risk of a possible life-threatening emergency at sea, the doctor felt it was imperative for you to get to a shore-side hospital while the ship was still in port.

Regarding the way it treated her traveling companion, Elaine Sommers. (Here’s our guide to taking an cruise.)

We can understand your anxiety with not being able to personally gather your belongings or say goodbye to your traveling companion, Mrs. Sommers.

Nonetheless, we have been advised that all necessary assistance was rendered aboard ship to Mrs. Sommers, in preparing, packing and disembarking the vessel to accompany you.

Our concierge, Maria, together with Mrs. Sommers, contacted On Call (the emergency assistance arm of BerkelyCare), activated your insurance and obtained a case number, which was provided to Mrs. Sommers, along with the contact details for On Call, so she could keep in touch with them for continued assistance.

The concierge also provided On Call with the details of the hospital where you were taken. Additionally, she accompanied Mrs. Sommers to the gangway, where the port agent met her and arranged transportation to take her to the hospital.

It is also customary for port agents to provide a contact phone number to the guests for them to call for any assistance needed thereafter. The port agent had also assured the concierge that he would help to find a hotel for Mrs. Sommers if requested to do so, but according to your letter, it seems that this was not the case, and we will certainly be discussing this matter with the necessary individuals.

And, to the question of whether she was stranded, as Abramson suggests. (Related: Denied boarding and turned down by insurance — can I help this reader?)

Mrs. Abramson, while we wish we could provide staff members from our ships to accompany all guests who need to be medically disembarked, unfortunately we are unable to do so.

However, the emergency medical personnel, or ambulance transporting the guest, are always provided with the Medical Parole and Referral Letter by our ship’s doctor, for delivery to the hospital, so that the hospital personnel can be fully updated on the patient’s condition and the reason for being referred.

Therefore, we believe the hospital staff should have been fully informed of your situation, even though you were unable to speak their language.

What about her family?

It is not clear why your families were not contacted in as timely a manner as they should have been, as that is the normal course of action, as soon as the notification is sent from the vessel and received in the Head Office.

We can only presume that given the time zones and other logistics, it could have been a matter of timing why Mrs. Sommers was able to contact your family before anyone from the Head Office was able to do so.

It is customary, as well, that once a case has been opened, travel insurance companies do contact the patient’s next of kin, based on the patient’s instructions.

Furthermore, when a guest has purchased travel insurance, and emergency assistance has been activated, as it was in your case, there is normally no need for Oceania Cruises or anyone else to be further involved, as the insurance company fully takes over, which is what they are supposed to do.

The insurance company usually makes arrangements for all air and/or land transportation, in addition to moving the patient to alternate facility if necessary, and any other actions, depending on their own requirements, and the patient’s needs.

We have been in touch with On Call on this matter and they have advised that they were actively involved in helping you during this situation.

Oceania apologized for the “stressful” experience and offered her two $500 vouchers.

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.

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